Refund policy


All fees are non-refundable. 

Vouchers may be granted 2 weeks prior to class or workshop starting, under the following circumstances:

  • Personal illness that prevents the student from working with clay or at the studio. A physician’s note may be required as proof.
  • Instances of extreme, unexpected hardship. Examples include death or serious illness of someone close. These kind of exceptions are granted at the manager’s discretion, and do not include changes in priorities, job, or vacation plans.

Additional non-returnable items are gift cards.

CBTB Make Up Policy:

In the event of missed classes, students are welcome to attend other classes during the session they are registered for to observe demonstrations they may have missed. As our classes are often full, we can NOT guarantee wheel or work space to students making-up. Students registered for the class will have priority on the equipment and workspace during their scheduled class time.

Students should only be making up a class at their skill level:

-Intro Students should attend Intro to Wheel Classes
-Hand Building Students should attend any other Hand Building Classes
-Next Step Students should attend Next Step Classes
-Advanced Students may attend any other Advanced Classes

The best way to ensure you receive the most instruction time is to attend the class you are registered for.

For all classes taught through Zoom:  Students will receive a recording that will be available for 7 days after the recording is sent.  Recordings are sent up to two days after the day and time the student is enrolled in a class.  It is the responsibility of the student to watch the videos within the 7 day time window and practice during Open Studio Hours during the allotted 6-weeks of the class.